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Ball Featured in O’Dwyer’s 2023 Crisis Communications Issue

Ball Featured in O’Dwyer’s 2023 Crisis Communications Issue

Jan. 20, 2023 – Ball Consulting Group is featured in the annual crisis communications issue of O’Dwyer’s, the top publication for public relations and marketing communications professionals.
The magazine published an opinion piece by President & Founder David Ball about how to handle a crisis situation when an employee’s action threatens the company’s reputation.
“We live in an age where information travels at the speed of light. In a single post, social media can make or break a person,” Ball writes. “It’s okay to lament this situation, but communicators must absolutely own it.”

 

Click here to read the article on O’Dwyer’s website. The full crisis communications issue can be found here.

N.Y. Times Quotes Ball on Southwest Airlines Crisis

N.Y. Times Quotes Ball on Southwest Airlines Crisis

Jan. 6, 2023 – Ball Consulting Group, LLC President David Ball was quoted in a recent New York Times story about Southwest Airlines’ operational nightmare that stranded travelers over the holidays.
“When you have the secretary of transportation going on network television and saying that your company is in a meltdown, that’s pretty much the definition of a crisis,” Ball told the Times, adding that the airline will need to rebuild their brand reputation over many years.
Please click here to read the full article.

Michelle McKenzie Appointed Account Manager

Michelle McKenzie Appointed Account Manager

Oct. 13, 2022 – Ball Consulting Group, LLC, a full-service, award-winning strategic communications firm, has announced the appointment of Michelle McKenzie as Account Manager. She will help lead the firm’s growing nonprofits and human services practice.
McKenzie is an experienced communications professional who has worked as a journalist and editor as well as in the fields of marketing and public relations. Prior to joining Ball Consulting Group, she served as the Communications and Business Development Specialist for the behavioral health nonprofit North Suffolk Mental Health Association, leading internal and external communications efforts.
As Communications and Public Policy Manager for the Providers’ Council, the largest human services trade association in New England, McKenzie was responsible for external communications including weekly newsletters, website content, a monthly newspaper, press releases and social media.
“Michelle brings a strong and varied public relations background to our firm, and her deep experience in the human services sector positions her perfectly to help lead and grow what is a rapidly expanding practice area for our firm,” said David A. Ball, president and founder of Ball Consulting Group. “Human services providers are facing immense workforce and reimbursement challenges and Michelle’s subject matter expertise allows her to get right to work telling that story.”
McKenzie began her career as a sports reporter for The Enterprise newspaper of Brockton, eventually becoming the Suburban Editor and directing coverage of 31 cities and towns south of Boston. She left in 2009 to pursue opportunities in public relations and marketing, specializing in the nonprofit sector.
McKenzie holds a bachelor’s degree in journalism from Boston University. She loves sports, rescue animals, books and craft beer.
Ball Consulting Group, located in Newton, on Boston’s western border, provides a broad array of communications services including public and media relations, marketing communications, and crisis planning and management and specializes in the health care, nonprofit and education sectors.  For more information, visit www.ballcg.com.

Ball Consulting Group Wins Bell Ringer Award

Ball Consulting Group Wins Bell Ringer Award

June 16, 2022 – Ball Consulting Group, LLC won a Silver Bell Ringer Award from PR Club, which honored and celebrated the outstanding work of PR, communications and marketing professionals in New England during the 54th Annual Bell Ringer Awards ceremony.
The company earned the “Silver Bell” for its series of media placements calling attention to the human services workforce crisis in Massachusetts, including a front-page story in the Boston Globe.
 

Ball Consulting Group Featured in O’Dwyer’s Crisis Communications Issue

Ball Consulting Group Featured in O’Dwyer’s Crisis Communications Issue

Jan. 11, 2022 – Ball Consulting Group is featured in the annual crisis communications special issue of O’Dwyer’s, the No. 1 publication for public relations and marketing communications professionals.
The magazine published a thought leadership piece by President & Founder David Ball on the communications steps that higher education leaders can take to combat hate and bias on campus.
Click here to read the article on O’Dwyer’s website (the full crisis communications special issue can be found here).

David Ball Featured on ‘PR’s Top Pros Talk’ Podcast

David Ball Featured on ‘PR’s Top Pros Talk’ Podcast

Dec. 29, 2021 – David Ball, founder and president of Ball Consulting Group, recently joined the PR’s Top Pros Talk podcast to discuss the advantages of working with a boutique public relations agency.
The podcast –hosted by Doug Simon and produced by his firm D S Simon Media and PR industry publication O’Dwyer’s – features top PR executives sharing valuable insights and strategies during these challenging times. Ball, who also serves as president of PR Boutiques International, a global collaborative of independently owned boutique PR firms, highlighted smaller firms’ ability to be nimble and adapt to clients’ needs.
To listen to the podcast, please click here.