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Ball Consulting Group president David Ball comments in the Boston Globe on the hot topic of United Airlines’ PR nightmare and the company’s long road – or flight – to restore its reputation.
Please click here to read the story.
Read an article in the September 26, 2016 issue of the Worcester Business Journal in which Ball Consulting Group President David Ball is quoted on the best ways to get through a crisis.
Read a column in the January 4, 2016 issue of the Worcester Business Journal by Ball Consulting Group President David Ball on the steps that businesses can take to prepare for a crisis.